The way many of us work has changed since the pandemic. Hybrid teams are the new normal. Balancing remote flexibility with in-office collaboration is a top priority for companies looking to build resilient, effective teams. While the hybrid model offers opportunity for autonomy, productivity, and work-life balance, it also introduces many challenges.
Here are some strategies that are helpful in building strong, connected hybrid teams that thrive.
Set Expectations Upfront
When working with a hybrid or mostly remote team, it’s important to make expectations clear right away. Setting expectations around communication, response time, time off, and virtual meetings helps teams look and feel cohesive. This ensures that everyone is on the same page and gives employees clarity and confidence.
Establish Regular Working Hours
Flexibility is a major perk of hybrid work, but too much flexibility can lead to confusion and frustration. Having clearly defined working hours, whether remote or in-office, is critical. Setting regular office hours fosters predictability across departments, and gives team members clear expectations on when to expect responses. It also supports better work-life balance, as employees can truly "log off" once the workday ends.
Prioritize Clear, Intentional Communication
When some employees are at home and others are in the office, clear communication is crucial. In a hybrid setting, over-communication isn’t a nuisance–it’s a best practice. That might mean repeating messages across multiple channels to ensure they are seen, following up with written summaries after meetings, or having one-on-one check-in meetings with remote employees to make sure everyone feels aligned. Many companies use a mix of tools such as email, instant messenger, and video conferencing to stay connected. There are many online tools and softwares available that make remote communication easier.
Make Time for In-Person Connection
Digital tools are powerful, but they can’t replace face-to-face connection entirely. Team bonding happens most easily in person. From scheduling days for teams to be in-office to planning regular company happy hours and holiday parties, prioritizing time for in-person interaction keeps hybrid teams thriving. These gatherings are more than just social–they’re an investment in the emotional and collaborative foundation of a company’s culture.
Supporting Career Growth and Employee Well-Being
At Viking Client Services, we strive to create a culture where people feel seen, supported, and empowered to grow. We know that employee satisfaction isn’t just about perks, it’s about purpose, connection, and a shared sense of progress. When employees feel respected and invested in, they bring their best selves to work, regardless of where that work takes place.
If you’re looking for a place where collaboration, flexibility, and community come together, we invite you to consider our team. Viking Client Services is currently hiring for several remote roles. Our team is committed to building not only great results, but also great relationships that bring meaning and purpose to everyday life