History

Our story is great because our people are great. 

For nearly half a century, we've been leading the industry with integrity and results. Our history is still being written with the same values and vision. 

Viking Client Services started in 1969 and is a privately held payment processing, recovery, and claims managment company. Since the day we opened our doors, we have been committed to people and committed to good. We have led the industry in setting the standards for compliance, technology, and strategy.

The Bottom Line: RESULTS

Whether recoveryclaims management, or payment processing, our people produce results for our clients while leading the industry in compliance and technology. We have a demonstrated history of valuing our customers, our clients, and our employees and we've infused the industry with a culture that values results without devaluing people. 


Values

Bringing trust, restoration, and leadership to our industry.

At Viking Client Services, we have established ourselves as the leader in our industry. We have done this with both the right people and the right processes. Whether collecting and recovering debts on behalf of a client, providing online payment processing solutions, or working in conjunction with a business partner in insurance claims and subrogation, we provide our industry with the stability and leadership that it needs. 

trust iconTrust 

We are dependable and trustworthy in our industry. The trust we have established comes from a unique ability to keep steadfast standards of compliance while remaining agile and ethical in the way we handle data, business, and people. 

For our employees, this means:

We keep our word. We protect what’s most important. We are committed to our people and to their good. 

restoration iconRestoration

We value empathy, empowerment, and problem-solving. Viking Client Services does a tough job in a tough market. We do it well and we are dedicated to leaving everything better than we find it. 

For our employees, this means:

Our people are treated fairly. They are given opportunities for growth and development. Our people are how we accomplish our company’s purpose. And we don't forget that.

leadership iconLeadership 

We are setting industry standards and changing industry culture. Establishing norms within our industry of compliance with agility, empowerment of individuals, and data-driven solutions that don’t sacrifice efficiency or productivity. 

For our employees, this means:

We set you up to succeed. We let you create a healthy, creative workspace full of opportunity. 

 

Benefits

Committed to our people. Committed to their good.

At Viking Client Services, we take care of our people.

Here's what that looks like. 

We value family and a healthy work-life balance. We give incentives for great performance and build an environment that fosters teamwork. We use state of the art technology and develop good processes.

We do everything we can to help our employees succeed. Because well-balanced, motivated, supported employees are good for business...and for greater opportunities...and for families...and for personal growth...we’re always building the team that make us the best in our industry. 

incentives iconIncentives

For Account Representatives, Viking offers bonuses in addition to base pay + commission. This pay structure has made it possible for Viking’s Account Representatives to signficantly increase their earnings based on their effectiveness in their job. Read more about opportunities as an Account Representative here

schedule iconCreate Your Own Schedule

At Viking Client Services, you can create your own schedule. 

All Viking Account Representatives are scheduled to work a combination of days and evenings. Our hours of operation for scheduling purposes are Monday through Thursday, 7:00 a.m. to 8:00 p.m., and Friday, 7:00 a.m. to 5:00 p.m. The flexible scheduling allows individuals to work at their convenience and create a great work-life balance that creates an atmosphere for motivated and satisfied professionals. We want to set our team members up to be happy; to succeed at a pace that is right for them. 

Within our hours of operation, Account Representatives create their own schedule. Schedules must be submitted in writing one week in advance.

training icon Training for Success

With or without industry experience, our training program will provide you with the tools you need to succeed! Viking Client Services provides its employees with the best training in the industry. 

Our two-week training program offers in-depth exposure to a multitude of industry topics and techniques. This training program provides a means for new employees to learn about the laws governing our industry as well the intangibles to working well in a fast-paced, results-oriented, rewarding environment like ours. 

benefits iconAdditional Employee Benefits:

  • Variety of Health Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Accident Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401(k) w/ Company Match
  • PTO
  • Vacation
  • Employee Assistance Program
  • Health Club Reimbursement
  • Bi-weekly paycheck
  • A Generous Employee Referral Program
  • Employee Rewards-“Collector of the Month” Program, Giveaways, and more. 
  • A Professional and Casual Environment
  • A Friendly, Supportive Team

Why Viking?

At Viking Client Services, we are committed to people and committed to good. 

For our employees, that means that we are committed to them. We do everything we can to make Viking Client Services more than just a job with a paycheck. We make it an opportunity. 

good iconCommitted to our people. Committed to their good

We lead the insurance claims management, debt recovery, and payment services industries by delivering quality service, time-tested methodologies, and innovative solutions. We prioritize compliance without sacrificing efficiency. We lead in innovation without dismissing practicality. 

Ultimately, our processes and standards are focused on building people, because people are the reason we are in business.

results iconResults are how we measure success.

We want to provide good returns and service for each of our clients, and we equip our employees to make this happen.

We accomplish this by:

  • Integrity: Doing what’s right. Every time. Even when no one’s looking. 
  • Building a Reputation over Time: Being consistently honest, consistently thorough, and consistently empowering.
  • The Best Work Force: Attracting and retaining superior employees with a stable and enjoyable work environment with wages and benefits above that of our competitors. 
  • Dignity: Preserving the dignity of customer by providing manageable financial solutions for them.
  • Results: Recognizing the direct correlation between solutions provided and dollars recovered. 
  • Satisfaction: Striving for 100% satisfaction for our clients at all stages of our process.
  • Perspective: Realizing that our clients are the reason why we are in business.

Hiring Process

Subcategories

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10050 Crosstown Cir.
Suite 300
Eden Prairie, MN 55344

1-800-767-7895
952-944-7575

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seal 250 52 bbb 20958